“Business breakfast with the owners” is gathering momentum and the second such meeting has already taken place. Breakfast was held in a friendly atmosphere. In addition to the presentation, many issues were discussed which concerned to cooperation and work in the daily rent business.
Continue reading Dobovo.com held the second “Business breakfast with owners”
This week, Dobovo.com organized its first “Business Breakfast with owners”. In addition to a delicious breakfast, there was discussed important issues at the meeting, which owners should know about daily rent business. Also, the owners had a unique opportunity to ask questions to the co-founder of the company.
Continue reading Dobovo.com organized the first “Business breakfast with owners”
Dobovo Press Service informs that there are already 9000 reviews about apartments added to the website. Only the clients who booked the apartment via the website and actually stayed there can write a review.
Continue reading Dobovo.com booking service reports about 9000 reviews on the website
July 15th, 2014, over 7000 apartments in 62 cities of Ukraine are listed on Dobovo.com. More than over 2050 hoteliers offer their apartments via the website and add from 1 to 6 apartments for daily rent.
Dobovo.com Press Service reports that comparison of apartments was launched on June 3rd, 2014. This functionality allows the customers to compare the chosen apartments by price, location, distance from main tourist attractions, city center, available amenities and helps to choose the best accommodation option in 60 cities of Ukraine and near-abroad fast and easy. The idea to develop this functionality was born as an answer to multiple requests in special feedback tab on the website about difficulties with choosing an apartment. This functionality also helps Dobovo Reservation Team to assist the client with searching for the best fitting accommodation.
“As on June 2014, 6915 apartments for daily rent are offered on the website. On one hand this guarantees everyone can find a perfectly fitting apartment on the website but on the other – sometimes it makes the search process a little difficult. The new functionality of comparison was developed for those who want to compare the apartments on the website and make sure they book the best one. This makes the search and booking process easier.” – according to Dobovo Sales Department Specialist Valeriia Chalenko.
The functionality is very simple to use: you only need to choose up to five apartments with check box “to comparison” and after that to press the bottom “In comparison”. After that, you will be transferred to the page with a table comparing the apartments for multiple criteria’s. After that, you can read the reviews for chosen apartments, view more details, other apartments of the same hotelier and book one of the accommodations. With the functionality of comparison, it is now possible to view and compare different criteria’s of up to five apartments: price, location, reviews of the previous clients, amenities and services.
Dobovo.com Dev and Content teams always attentively improved the quality of the content of the website. Today one of the most important goals is to make the search and booking process easier and faster.
Dobovo is a leading online daily rent booking service, that offers more than 6500 accommodations available for instant booking. Dobovo support team is available 7 days a week to assist the customers to choose and booking the perfect accommodation fast and easy.
The main challenge Dobovo online booking center faces — is development of integrated service where both tourists and the owners of apartments for daily rent can find high quality service. It is a high priority for Dobovo to provide the clients possibility of live communication along with new technologies and functionality that is being improved everyday. The support team grows and meets more and more highly qualified specialists whose priority is to provide the guests and hoteliers with consultations in real-time mode. The clients and hoteliers who have chosen our service can expect assistance from the support team 7 days a week. Another goal of Dobovo is to track attention of hotelier’s to online communication and teach them to keep their availability schedule actual online. This is very important aspect for daily rent service as clients who choose an apartment would like to be sure that the prices and availability shown on the site are up-to-date and correct. The hoteliers in their turn can get tips how to improve the rating of their apartment and as a result get more bookings. Full information about discounts and hot offers is provided by hotelier support team to promote the apartment and get a better conversion.
Dobovo also provides full support to the customers. The call center is open 7 days a week and everyone can ask the managers a question calling multi-line telephone number. The call center staff informs the clients in particular about online payment systems which makes the booking process easier and more secure. Few years ago a lot less Ukrainians used the credit cards for online payments and today the number of such clients has essentially grown and this one of favorable differences of Dobovo crevice. It will take only a few minutes to book an apartment, prepay first night and contact the owner to arrange the check-in. More and more clients from United States and Europe choose Dobovo as they prefer to guarantee their booking using Visa or MasterCard.
Hotelier support manager Anastasiia Stupak comments on work-flow of the service
«Hotelier support managers are well-qualified specialists who can always meet the hoteliers requests and answer any questions. We highly value every hotelier who cooperates with us and that’s why we guarantee the needed support and assistance with any questions they may face working with daily rent. We train how to work with dobovo.con hotelier control panel, improve the apartment’s rating and track more clients but in general we are ready to answer any questions the owner can have.»
Dobovo is Ukrainian online booking center that keeps on improving to create a unique service and make a booking fast and easy and traveling around Ukraine more comfortable. The amount of apartments listed on the website got over 8 thousand and the amount of reviews — record-breaking 11 thousands. This makes Dobovo a unique product on Ukrainian market.