Dobovo booking center keeps on top of global trends of daily rent and on May 19th, 2015 released the long-awaited functionality — now the hoteliers can write reviews about the guests.

The clients keep expecting more from the daily rent service. They find it important not only to get the high quality service but also communication with the owners of the apartments they stay at. On the other hand we see the hoteliers who require clear relations with their clients not only during their stay but also post-travel. In regards to this Dobovo rebuilds the service to meet the client’s and partner’s requests.

Trust

Dobovo provides the possibility to recommend the guests to another hoteliers and increase the trust to the guests from their side. As the first reviews show most of the hoteliers are sharing good reviews about the guests and are ready to assist in successful future accommodation.

Transparency

Until quite recent time the communication between the hotelier and the guest was possible only via e-mail or phone. Tadays age of social networks involves us to a handier communication. From now on each guest can view the history of his bookings and the reviews about them on one page — in his personal account. There’s no need to search for messages in your mailbox to remember the bookings details. Consequently, the relations between the owner and the guest become Transparent and clear — after reading the reviews about the guest the owners can trust them more.

Responsibility

The guest will face more responsibility for his stay and the relationships with the owner booking an apartment on Dobovo.com. Making a good impression is getting more important – this will be reflected in the profile and will be useful for the guest and the owners. This feature individuates Dobovo from all the other daily rent services in Ukraine, which usually miss that the post-travel feedback is possible also from the hotelier’s side.

Dobovo booking center keeps on working to make the guest’s personal account better. In the profile the guests can view their past and future reservations and leave reviews about the apartments they’ve stayed at. At the moment the loyalty program and the system of clear and handy communication between guest and the owner are being developed. New messaging system will allow the guest to ask the owner and get a prompt reply and the loyalty program is optimized for the regular client who can get the discounts depending on the amount of successful bookings.

Dobovo.com Content manager Anastasia Uvarova shares her impression from new feature:

“New functionality is one more step to the open communication between the apartments owners and their clients. Only the clients could write a review after their stay and thus the hotelier’s opinion was put on the back burner. Now they have the possibility to share the experience they had with the clients and recommend them for the other owners. This will help the guests in future bookings as the owners will know they are dealing with the proved clients.”

Dobovo provides daily rent service from 2010 and keeps improving booking the apartments for daily rent service. Over 2300 hoteliers cooperate with the company. Today around 8 thousand apartments are listed. The unique distinguishing feature of Dobovo is the possibility to make real reviews about the apartments and there are over 13 thousands added already.