10000 real reviews about the daily rent apartments on Dobovo.com website

In October 2014 on Dobovo.com 10000th review about the apartment for daily rent was published. Dobovo.com is the leading online booking service in Ukraine which collected 7500 apartments and private houses in 63 cities of Ukraine.

The customers who booked an apartment via Dobovo.com and successfully accommodated receive an individual e-mail request for filling a review form after check out where they can rate different aspects of the service such as price, location, cleanness, comfort, the quality of the service provided by the hotelier and his stuff.

These rates are available on the page of the apartment on Dobovo.com and they effect the rating of the apartments in search results. The higher the average rate is the higher the apartment is shown at the search and the higher chances the hotelier has to get his apartment booked.

Every visitor of the website can read the reviews about the apartment and view the rates to another apartment of the hotelier. This option is available on the website to give the client possibility to make his choice not only basing the design, price and location but also to be sure in hotelier’s reliability, punctuality and responsibility. After reading positive reviews the client can be sure that the hotelier will provide a comfort stay and additional services if needed such as transfer, airport pick-up, accounting documents etc.

«The possibility to edit or delete any reviews is not provided to Dobovo employees — all the reviews without any exception are being published, the clients can write a review in any language. The hoteliers can comment on the reviews to thank the client or to provide any details to an unpleasant situation. As the experience shows, most of the clients trust the hoteliers who give comments to critical reviews calm and adequately and who are ready to assist with any unforeseen situation, for example, fix promptly if anything is damaged in the apartment. A lot of the hoteliers are very attentive to the guest’s reviews as it’s a great opportunity to improve the service and track attention to important for the guests aspects»

-Dmytro Malakhov, Dobovo.com General manager, shares his opinion about the review’s system on the website.

The reviews is one of the distinguishing features that differentiates Dobovo from another daily rent companies. Real communication between the owner and the guest is possible in the reviews and this gives the trust to the hotelier and helps the guest to choose the best apartment without any doubts.The hoteliers in their turn have an opportunity to be informed about the particulars and peculiarities that the clients like or dislike in their service.

More than 7500 apartments for daily rent are listed on Dobovo.com which definitely makes Dobovo the leading online accommodation booking service in Ukraine. The company was found in 2010 and keeps on permanently improving the service and development of new features for the hoteliers and customers. In order to assist with any requests the Support team is available 7 days a week.